The heating situation in our initial room was a major inconvenience, as we found ourselves shivering at 18 degrees despite the repair efforts. The specialty a'la carte restaurant, Peroko, was unexpectedly closed during our stay, limiting dining choices. Breakfast was disappointing overall, with a lack of variety and little freshness. The additional cost of ski lockers felt out of place for a hotel in such a skiing-centric location.

Memorable Family Getaway with Beautiful Views

Our stay was delightful despite some hiccups. The room offered gorgeous mountain views, and the spa was a perfect retreat. The staff was accommodating. they helped ensure our kids had fun. Tips for families, check in advance for kids' amenities and explore nearby dining options for variety.

Utilize the complimentary internet access to plan your ski days effectively, ensuring you can make the most of the surrounding slopes during your stay.

absolutely stunned that a so-called 5-star hotel charges for ski lockers and had rooms that were late to be cleaned. Funny how I thought I woudl ve gotten a welcome gesture for my trouble, but obviously that’s just not in their playbook. Next time, I’ll lower my expectations further.

Positive, We had an amazing time! The room had stunning mountain views and the spa services were professional and relaxing. The staff was super friendly, especially Marija, who went above and beyond to help us. Plus, the food was fresh and tasty every day. 😊

great experience with small issues

The breathtaking mountain view truly made our stay memorable. The King Room we had was spacious and well-appointed, allowing for a comfort that exceeded my expectations. The front desk staff were exceptionally accommodating, ensuring that our arrival went smoothly, which set a positive tone for our entire visit.

However, I found the dining options to be limited at breakfast, as it lacked variety, which was slightly disappointing.

A view to remember forever

The mountain view from my room was simply breathtaking, courtesy of its modern design and luxurious amenities. The heated outdoor pool was a delightful escape after long days on the slopes.

However, the limited options in the dining experience left me disappointed, especially during breakfasts, where the selection felt repetitive and lacking variety. Additionally, the ski lockers came at an additional cost, which was unexpected.

The views from our balcony were breathtaking, and the winter vibe was magical. Absolutely loved the fresh mountain air and spacious room. The kids enjoyed the nearby ski lifts, making family trips to the slopes easy. We felt super welcomed by the staff, and the room upgrade was a pleasant surprise!

Felt very cared for, no complaint.

Just a nice choice for a momentary pause in Kopaonik with attractive and competitive value for money. The spacious rooms were a pleasant surprise, giving us room to relax after a long day. Make sure to ask about the breakfast options to get the best start to your day.

I loved the spacious rooms and gorgeous spa atmosphere that were even better than expected! Dinner was exceptional, but breakfast could use more variety.

We had a great time with friends. The indoor and outdoor pools were fantastic, especially after skiing all day. The spa services were perfect for relaxation, and the staff was friendly and accommodating. Don't miss out on trying the local snowmobiling and sledding activities nearby!

One downside was the extra charge for ski lockers, which felt unnecessary given the hotel's location focused on winter sports.